![]() ![]() If prompted for a username/password, you must enter a local administrator account. You may be asked to enter a BitLocker Recovery Key or username/password. Use the Command Prompt to uninstall the update:Īt the recovery screen, select Troubleshoot, then Advanced Options, and then Command Prompt. ![]() ![]() How to create and use installation media to load the Recovery Environment If Windows will not automatically boot to the recovery screen, you can also use installation media to enter the Windows 10 Recovery Environment: If you restart the system before Windows finishes loading the desktop three times in a row, Windows should automatically start the Windows 10 Recovery Environment. Start the Windows 10 Recovery Environment. If a working keyboard is not available after installing the update, your keyboard and mouse should work within the Window 10 Recovery Environment, which you can use to restore your system. The following is the solution from TenForums: ![]() It's worth noting that keyboard+mouse work during the UEFI/BIOS boot/startup sequnce, i.e. Issue is caused by a Windows 10 Update, KB4074588, released in February 2018.Īffects USB keyboard/mouse on desktop computers if you have an old PS/2 keyboard/mouse contact (rare on modern computers) it will work, and I believe laptops' own keyboard/touchpads are not affected (only external USB). ![]()
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